Mandaue City
An E-commerce Lead manages online store operations, marketplace channels, and digital sales campaigns to accelerate revenue growth and elevate brand visibility across e-commerce platforms. Serving as an operational and strategy lead, they oversee product listings, digital marketing tactics, platform analytics, and cross-departmental workflows from storefront management through to order fulfillment.
What We’re Looking For
- Bachelor’s degree in Marketing, Business Administration, E-Commerce, Information Technology, Communications, or a related field.
- At least 3–5 years of experience in e-commerce, digital marketing, online sales, or retail, with 1–2 years in a supervisory or leadership role.
- Proven experience managing online stores and marketplaces such as Shopee, Lazada, TikTok Shop, Shopify, or similar e-commerce platforms.
- Strong knowledge of e-commerce operations, digital marketing, online merchandising, product listing optimization, etc.
- Experience in planning and executing online sales campaigns, promotions, and marketing initiatives.
- Proficient in Microsoft Office applications, particularly Excel, and familiar with e-commerce analytics tools such as Google Analytics or platform dashboards.
- Knowledge of social media marketing, email marketing, etc.
- Experience in coordinating with warehouse, logistics, customer service, and marketing teams to ensure timely order fulfillment and customer satisfaction.
- Strong analytical skills with the ability to interpret sales data, monitor KPIs, and recommend strategies to improve performance.
- Excellent leadership, communication, coaching, and interpersonal skills.
- Highly organized with strong project management, planning, and problem-solving abilities.
- Customer-focused with a strong understanding of online consumer behavior and market trends.
- High level of integrity, professionalism, and accountability.
- Willing to work flexible hours, including weekends or holidays, during major online sales campaigns when required.
